Memory Portrait

Ordering your personalized MemoPortrait is easy! Follow these steps:

• Upload Photos
Upload one high-quality photos of your loved one.
Tip: For the best results, include a clear front-facing photo for Half-Body (2-4”) and standing Single Full-Body photo (head to toe) for Full-Body (4-7”).

• We Handle the Rest
Our expert designers will use your photos to create a lifelike 3D model, which will then be crafted with precision 3D printing.

• Clear Front-Facing Photo (Mandatory)
Half-Body (2-4”): Photo should show the person’s face and upper torso.
Standing Full-Body (4-7”): Photo should show the entire body from head to toe.
Ensure no blurry photos or face.

• Seated poses
We can create seated full-body models. Due to material usage, the seated model will be 3.1” (whether it’s a single person or couple seated).

• Additional Reference Photos (Optional)
Please upload one primary photo for each product. If you have additional reference photos, you can email them to us directly.

• Photo Quality
Low-quality photos will prevent us from creating the model. We’ll contact you if the photos don’t meet the requirements.

• Glasses
Glasses are fine! We will include them in the final model.

• No Large Accessories
For Full-Body models, avoid including large accessories like backpacks or bags. The model will focus on the person’s body only.

💡 Tip: Keep an eye on your email after placing the order for updates or questions about your photos!

Shipping

📦 Current Estimated Timeline

• Production: 12 business days
• Express Shipping: 5–8 business days
• Standard Shipping: 7–15 business days
• Coverage: We ship to customers globally!

Returns & Refunds

• Refund Window: You can request a refund within 2 days after placing your order, before we begin production.
• Custom Products: Once production starts, refunds cannot be issued. This is a custom-made product and is therefore non-refundable unless damaged or defective.

Important Note

• The figurine will closely resemble the photos you provide. However, due to the nature of handmade process, slight differences in body shape and clothing details may occur. Please keep in mind that perfection is not guaranteed.